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Frequently Asked Questions

Will I get confirmation of my order?

I placed my order but did not receive a confirmation email. Why?

What happens after I receive my order confirmation?

Why do you need my phone number?

Is it safe to buy online through your website?

What payment methods can I use?

Where do you deliver?

Do you deliver outside of United Kingdom?

How long does it typically take for your products to be despatched?

How long does it typically take for my purchase to arrive once it’s despatched?

Can my order be delivered to a PO box?

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