Purchased this fireplace and two benches for my client. We are both very happy - an absolute stunning statement piece for the garden.
Customer service exemplary. Thank you!
Firstly, the service was amazing - great communication and delivery. The fire bowl wow! its massive and very beautiful and sturdy. We lit the fire and fed 20 + people breakfast, lunch and dinner on the hot plate. Everything cooked really well. it was easy to clean and it looks amazing. really impressed and very happy with the purchase.
Hi Emily,
Thank you for your review, these are always helpful for us and potential customers.
Just so that customers reading are clear, you are describing the 100cm Bonfeu fire pit and plancha. I agree they can cater for loads of friends!
Many thanks again,
Neil
Excellent glass screen. Just what we were looking for. Perfect addition to our fire pit.
The set we ordered is great, good quality, looks lovely and the kids love it better than anything we have had previously, price was good too. What was more amazing though was the service! Fast delivery and was clearly communication throughout. We had an issue with one of the cushions but Neil was fantastic and had it replaced so really happy. Would definitely recommend this company to purchase from and it will be my first go to from now on!
It has been an absolute pleasure to deal with this company as well as this product. Every query was answered promptly and all help was given whenever I contacted Neil. The clients are enjoying their garden fireplace!
Thank you for everything.
Our much used fire bucket had burnt through and this is an excellent replacement, fitting the fire pit table perfectly. Prompt delivery, I’d definitely buy from again.
Food super tasty and so easy to use. Five stars!
Absolutely love our fire pit . Always get compliments on how stylish it looks . Provides plenty of heat on cool evenings. The glass surround finishes it off perfectly The service from Neil was fantastic with phone calls of anything l wasn’t sure about . Would highly recommend this company to everyone. Thank you
A wonderful addition to our garden, looks great and performs well!
Absolutely love my new Fire pit 4 setter. This is the second one I have bought. The seats are comfortable. The bases and fire pit are made to a very high standard and using the fire pit for chilling the wine or barbecuing and then to light up the fire pit to end a lovely family or friends get together is just magical. Well worth the money my last one is 14 years old and still being used by my son and family.
The grill is well made, the reason I gave four star is the charcoal tray, it’s too small and doesn’t cover the whole grilling area specially if you put skewers on the grill, i have already contacted the customer service for a bigger tray and waiting for replacement, but the grill itself is both aesthetically and materially very good.
Thanks so much for a great service. Super fast delivery and good communication
Excellent product delivered quickly. Customer service was amazing. Would definitely buy from here again. Thank you!
Wow! Bought our Jefferson Modeno Firepit from Neil at Firepit.co.uk and it arrived so fast, superbly packaged and best of all what craftship, style, elegance and a stunning feature to our small garden. We used a 6 litre propane gas cylinder from B&Q easy peasy to attach to the already fitted fire pit attached and bingo .. we have smokeless and consistent fire! Not only that but it warms you up! We tried it in the daylight and only had to turn it up half way and you could still see and feel the flames. This is an amazing firepit and Neil was always there to answer all our questions and concerns. Top man and brilliant service. 20/10!
The gas bottle is great complements the fire, hides the bottle and can be used as a table for the wine.
The fire pit is fantastic, it sits like a piece of furniture on the patio brilliantly. The service and communication with Neil was brilliant. Even the delivery was efficient.
Thanks brilliant customer service a real quality product.
This is the 2nd chimenea we've bought from firepit- both times the service has been great, good communication and fast delivery. This chimenea has been very well made, looks great and radiates heat well- very pleased with it
That’s exactly what I been after- quality, well build, very nice design.
5 star customer service, Neil organised delivery to France for me and all went very smoothly. Thank you, highly recommend company
Arrived promptly and well packaged. No surprises - excellent quality. Haven't yet lit it as its been too windy but very confident we won't be disappointed.
Fantastic quality for the price, only thing I'd change would be a slightly wider opening for this size chimenea but it's certainly not a deal breaker. Very happy
Cannot praise this company enough . I had several questions regarding the fire pit before and after purchasing . Neil was absolutely fantastic and cannot thank him enough . The fire pit is modern elegant l absolutely love it .
Sorry I cannot review the gauntlets as I bought them as a gift for my granddaughter as she has just bought a pizza oven.
Gifted this as a 60th present to parents, the modern and sleek design is perfect for their patio and they loved it. I was going to get the 150cm version but this size is perfect, not too heavy to move around too. Easy to light too. Delivery was seamless and communication with Neil was very good, definitely recommend.
