Reviews

Based on 32 reviews
91%
(29)
6%
(2)
3%
(1)
0%
(0)
0%
(0)
C
EcoSmart Fire Pod 30 Winter Bag
Chris Burrows (Sunderland)
Great product and amazing service

We're really impressed with our cover formour fire pit. Does exactly what we wanted it to and will keep the put looking great for many years. I also wanted to say that the service from the team was brilliant and they kept us up to date throughout and were very responsive when I wanted to bombard them with questions!

Hi Chris,

Thank you for the 5 star product review and we really appreciate your comments about our customer service.

We are always happy to answer questions, there can never be too many! We truly are here to try and help.

Regards,

Neil & the team

P
EcoSmart Fire Base 30 Protective Cover
Peter Aisthorpe (Northampton)
Fire Base 30 protective Cover

The cover fits perfectly
The only slight problem is that when it rains the centre of the cover sags & fills with rain water

Hi Peter,

Many thanks for the review. I asked the manufacturer about this pooling. They responded as follows:

The cover is waterproof so no rain will enter. The covers are designed to use with the glass. If he uses the Base 30 with the purchased screen glass then the water will run off.

I hope this helps and please let us know if that works.

All the best,

Neil

G
GrillSymbol Chef XL Charcoal BBQ
Greg Davies (Camberwell)
It’s brilliant

I think it’s brilliant. Now stop asking me to review it

Hi Greg,

Thanks for the review, it is appreciated! I am the same, and get fed up of review requests, but they are so important to help people decide. Thanks again.

Cheers,

Neil

Fantastic

Absolutely love it!

Hi Sara,

I am really pleased you love the chimenea, if you are not already check our blog posts to see how you can use them to BBQ.

Many thanks for the review,

Neil

Awesome solid steel firepit

Hi Jano,

Thank you for the review and delighted you like it.

All the best,

Neil

Love the shape of my bowl. Delivery all good. Just need some summer to enjoy it!

Hi Fiona,

Many thanks for the review.

Yes, we live in hope every Spring for a long Summer, but we are often left disappointed.

The fire pit will not hold off that pesky rain but will hopefully keep the garden/patio open as the colder evenings set in.

Thanks again,

Neil

Feedback 2.9.21

The bioethanol fuel is easily inserted & burns very cleanly. All good

The Smokey Best

Absolutely love the Smokey Beast, best of low n slow over real wood fires and charcoal grilling, huge cooking area for even the biggest BBQ's and after just a few months the Corten Stell looks amazing!

Hi Stace,

Thank you so much for the review.

We love Corten Steel at FirePit.co.uk, we think it just looks so stunning in the garden, the bonus being that corten steel can last a life time too.

Many thanks,

Neil

My new smokey besast!!

Well chuffed with my purchase! A proper outdoor BBQ. The missus always has a moan every 2 years when I buy a new BBQ, that's how long they usually last. This thing is in a different league with its heavy duty build quality. The corten steel has already changed colour to lovely deep brown & suits our garden perfect!! I am 50 years old and I'm pretty confident to say this will be the last BBQ i will ever need to buy!!

T

Hi Craig,

We are so pleased you love the Smoky Beast and know you will get many years of enjoyment from it. We agree it's wise buying quality that will last.

Thanks for the review.

Neil

Chimera ellipse xl

Not used as yet …but delivered well packed…bigger and heavier than I thought it would be…definitely not machine made…looking forward to use it.

Hi Dennis,

Thank you for the review, they are always appreciated. The weather is improving, maybe time to fire up!

We hope you get many years of enjoyment with it, and don't forget you can cook on it too...

Regards,

Neil
FirePit.co.uk

Greetings, from start to finish Neil was a top banana delivery was super duper fast. I haven't used the beast yet but it looks owesome top bit of kit. Cheers 🤘

Hi Dave,

Thank you for the review, and I am really happy you like the next day delivery service we offer for the Smoky Beast.

The weather hasn't been so good the last couple of weeks but some decent weather coming very soon. Get smoking and please share the pics when you are up and running.

Thanks again,

Neil

Thank you, it’s beautiful!

Very cool addition to the garden, looks so good at night, the teenagers love it!!!

Thanks for the review JC, it is appreciated. We are so pleased you all love it!

Excellent fire pit

As listed and looks even better now that I’ve used rust accelerator.

Hi Pete,

Awesome, we are really pleased that you are happy and grateful you took the time to write a review.

Please feel free to share some pics, maybe before and after using the rust accelerator. It would be great for other customers to see the changes.

All the best,

Neil
Co-Owner FirePit.co.uk

Great 1.5m fire pit

Arrived promptly and a good solid piece. Just what we needed for our picnic/fire pit area

Hi Chris,

Thank you for the review and the pic. We are really pleased you like it. In that setting you must get so so much fun and enjoyment when lighting up.

All the best,

Neil
Co-Owner FirePit.co.uk

Adezz Forno Fire Pit 200cm in Corten Steel

A perfect firepit for the larger area. Although it is a large pit you can keep it small and cosy or load on a few pallets and really get it roaring. We love it and are looking for the furniture to match.

Hi James,

We are delighted you like the fire pit, which we believe is the largest in the UK! We know you'll get many years of enjoyment as these corten steel fire pits are built to last.

We are about to add a range of furniture that we think will compliment your fire pit perfectly. We will send you some pics for a sneak peek.

All the best,

Neil
Co-Owner FirePit.co.uk

Order to flames in 4 hours!

Been looking for a nice coreten firepit for some time, but most are out of stock. Then I found firepit.co.uk...

Placed my order at 2:30pm and had my fire pit delivered and lit by 6:30pm (just fortunate that the delivery driver lives in my village!)

The firepit is great - I really love it - and obviously the service was fantastic. Highly recommended!

Hi Pete,

We are really pleased we could deliver so quickly.

Four hours is possibly our record, but we do offer Next Day delivery for mainland UK, this is available on most of our corten steel fire pits, just order before mid day.

We hope you have many years of enjoyment from the fire pit, you should because corten steel fire pits are built to last.

All the best,

Neil

Co-Owner Firepit.co.uk

N
Adezz Forno Fire Pit 150cm in Corten Steel
Nick R (Sturminster Newton)
Great product; poor delivery

Really fabulous product - we really love it. The product would get 5 stars.

The delivery of the fire-pit was not good, and would get zero stars. The driver needed my daughters and wife to help lift it down from the side of the truck. Had I known this beforehand - I would not have ordered. There was a high degree of risk involved, and an unsympathetic driver. Had my wife not intervened, my daughter’s finger was at risk of being sliced off. Surely, a pallet lift should be used for delivering this items.

Hi Nick,

Thank you for the positive review for the fire pit and the award of 5-stars for the fire pit. We know you will get many years of enjoyment from it.

We are just as disappointed as you that the delivery company let you and us down. Many of the products that we deliver are large and heavy and we expect at minimum a professional curb side delivery.

We agree that a pallet lift is essential for this large fire pit. Since your delivery in June 2021, we have changed delivery companies, and we will be reinforcing this requirement with our new delivery companies.

Regards,

Neil

Co-Owner FirePit.co.uk

Fast delivery
very well made
completely satisfied

Timely arrival

Arrived on time. Only used once so far due to weather.

Ideal fire pit

This is a great size. Visually stunning - simple design. Arrived very quickly too. Sadly not from the UK

Forno fireplace and oven

A pricey item but we'll worth the money, a stylish industrial vibe & an oven that cooks everything from lamb joints to fish to pizza, much more than your average pizza oven. Love it!

Extend those evenings

High quality product and first class delivery service. Great warmth so that evenings are warmer for longer.

Great addition to the fire pit!

Purchased the glass kit as an extra, worth every penny. Completes the look and also protects during windy weather.

An excellent Fire Pit

We had a few teething issues with the firepit. Our order seemed to have been mislaid and after I enquired when we would get it the fire pit was out of stock. I was offered the cream coloured one which arrived. Note that it is very heavy and comes with a full sized pallet that you have to retain! It had a chip on it, but having waited for quite some time for it to arrive we were desperate to use it. Firepit.co.uk said they would contact the supplier to replace it, but it was agreed instead that the provider would send us some accessories instead (nothing received as yet though!). Anyway, once we got the firepit set up (as mentioned it is very heavy and it is quite large) we have really enjoyed it. A fine feature at the house and several enjoyable nights out spent beside it.

Worth the wait!

Fire pit is excellent, keep us so warm all night!

Customers rate us 4.9/5 based on 32 reviews.